Klarna FAQs
Buy now, pay later with Klarna
Klarna gives you flexible payment options at checkout, so you can choose to pay later or spread the cost of your order, subject to status and approval.
How Klarna works
1. Shop
Add your items to your basket and continue to checkout as normal.
2. Choose Klarna
Select Klarna as your payment method, where available.
3. Pay your way
Follow Klarna’s instructions to complete your payment securely.
Flexible payment options
Depending on your order value and eligibility, Klarna may offer options such as paying later or splitting your payment into instalments.
£90 order = 3 payments of £30
£150 order = 3 payments of £50
Final options are shown at checkout and are subject to Klarna’s approval.
Frequently asked questions
What is Klarna?
Klarna is a payment provider that allows eligible customers to access flexible payment options at checkout.
Do I have to be accepted?
Yes. Klarna payment options are subject to status, eligibility and Klarna’s approval process.
Will Klarna appear for every order?
Not always. Klarna availability may depend on your order value, location, payment history and Klarna’s own checks.
What happens if I return my order?
If your return is accepted, your Klarna payment schedule should be updated once the refund has been processed. For payment-specific questions, contact Klarna directly.
Who should I contact about my Klarna payment?
For payment dates, eligibility, missed payments or Klarna account queries, please contact Klarna directly. For order, delivery or return questions, contact our customer care team.
Klarna’s Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.