UK STANDARD DELIVERY
If you choose to have your goods delivered by UK Standard Delivery, we aim to deliver your goods within 5 working days. Delivery is Monday to Saturday (excluding bank holidays).It is charged at £3.99 and delivered via Royal Mail Tracked 48. However please be sure to check delivery times for individual items as these may vary due to popular demand or if an item is on pre order. You will find these details in the product description where applicable.
Worldwide Delivery to any country not stated above is charged from £19.95
We use Royal Mail Tracked delivery for the majority of our web orders. All orders are normally dispatched to the delivery address that you supply within 2-3 working days of placing your order. Please note that cost of international postage might change for bigger parcels as it depends on weight and we will contact you if this issue arises.
If an item is temporarily unavailable for any reason, for example Press Coverage you will be notified and offered a refund or exchange or advised of the estimated dispatch date. Your credit card is debited when placing your order. Please note the delivery times for the below items:
Home Large Items
All Large Home items are sent via a fragile handling courier service that collect twice per month from us, once the item is collected they aim to contact you within 3-5 working days in regards to a delivery date/time, please ensure when placing the order that a Mobile number is the main point of contact and that all details are correct.
You are welcome to collect items from us via your own courier or yourself.
The above prices cover Royal Mail Track service and packaging for each item.
If your product is damaged in transit, please contact us immediately at firstname.lastname@example.org we will give you advise on what to do.